Public culture · Integrated platform · AI guide
Shanghai Science & Technology Museum: digital platform & AI guide
We built the integrated service platform, official website and mini program, coordinating ticketing, exhibit booking and event registration, and adding AR on-site navigation, audio guides and an AI guide assistant.
CHALLENGE
One museum, many systems to coordinate — and a smarter visit to deliver
Digitalizing a science museum is never "just a website". It spans ticketing, exhibit booking and event registration across multiple systems, plus on-site guidance. The hard part is unifying scattered services into one consistent experience, and making new technology genuinely serve visitors rather than act as a gimmick.
SOLUTION · What we did
Integrated platform + multi-channel + smart guidance
- Built the integrated service platform, website and mini program as online service entry points.
- Coordinated ticketing, exhibit booking and event registration across systems.
- Added floor navigation, AR on-site navigation and audio guides for the visit itself.
- Introduced an AI guide assistant to make Q&A and recommendations feel natural.
VALUE
Related capability: this is a typical case of "actually putting AI to work" — starting from real visitor needs, not from a trendy model. See our AI application services →
START · Venue digitalization
Building a venue service platform, or adding an AI guide?
Initial consultation and demo can start free of charge.
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